Privacy Policy

Privacy Policy SIGMA CGRVO

Information on the processing of personal data pursuant to art. 13 EU Regulation no. 2016/679 (General Data Protection Regulation - GDPR)

Data Controller

Responsable du traitement des données (en avant Responsable)

ID&A Srl, Via Fura, 47 - 25125 Brescia - BS - Italy


Types of data collected

Among the Personal Data collected by this Application, either independently or through third parties, there are: email, telephone number, username and id device. Complete details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the data is collected. Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Application. Unless otherwise specified, all data requested by this application are mandatory. If the User refuses to communicate them, it may be impossible for this Application to provide the Service. In cases where this Application indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or on its operation. Users who have doubts about which data are mandatory are encouraged to contact the Controller. Any use of Cookies - or of other tracking tools - by this Application or by the owners of third party services used by this Application, unless otherwise specified, is intended to provide the Service requested by the User, in addition to further purposes described in this document.

Method and place of processing of the collected data

Processing methods

The Data Controller takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data. The processing is carried out in electronic format using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Data Controller and the Processor / Delegate, in some cases, other subjects involved in the organization of this Application (administrative, commercial, marketing, legal, system administrators) or external subjects (such as suppliers of technical services) may have access to the Data third parties, hosting providers, IT companies, communication agencies) also appointed, if necessary, Sub-Processor of the Treatment by the Controller. The updated list of Processors can always be requested from the Data Controller. In any case, the Data Controller does not make any decisions through the use of algorithms or profiling that significantly affect the User.

Legal basis of the processing

The Data Controller processes Personal Data relating to the User if one of the following conditions exists:

  • • the User has given consent for one or more specific purposes
  • • the processing is necessary for the execution of a contract with the User and / or for the execution of pre-contractual measures;
  • • the processing is necessary to fulfill a legal obligation to which the Data Controller is subject;
  • • the processing is necessary for the execution of a task of public interest or for the exercise of public powers with which the Data Controller is invested;
  • • the processing is necessary for the pursuit of the legitimate interest of the Data Controller or third parties.

However, it is always possible to ask the Data Controller to clarify the concrete legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided for by a contract or necessary to conclude a contract.  


The Data is processed at the Data Controller's operating offices, and in any other place where the parties involved in the processing are located. For more information, please contact the Data Controller. The User's Personal Data may be transferred to a country other than that in which the User is located. To obtain further information on the place of processing, the User can refer to the section relating to the details on the processing of Personal Data. The User has the right to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organization governed by public international law or consisting of two or more countries, such as the UN, as well as regarding the security measures adopted by the Data Controller to protect the Data. The User can check if one of the transfers described above takes place by examining the section of this document relating to the details on the processing of Personal Data or request information from the Data Controller by contacting him at the opening details


Retention period

The Data are processed and stored for the time required by the purposes for which they were collected. The Personal Data of the data subject are deleted as soon as the purpose of their processing ceases. Therefore:

  • • Personal Data collected for purposes related to the execution of a contract between the Data Controller and the User will be retained until the execution of this contract is completed.
  • • Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until this interest is satisfied. The User can obtain further information regarding the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Data Controller.
When the processing is based on the User's consent, the Data Controller may keep the Personal Data longer until such consent is revoked. Furthermore, the Data Controller may be obliged to keep Personal Data for a longer period in compliance with a legal obligation or by order of an authority. At the end of the retention period, the Personal Data will be deleted. Therefore, at the end of this term the right of access, cancellation, rectification and the right to data portability can no longer be exercised.

Purpose of processing the collected data

The User Data is collected to allow the Data Controller to provide its Services, as well as for the following purposes: Registration and authentication. The provision of Personal Data is optional, however, if the requested data is not provided, it will not be possible to access the services offered. To obtain further detailed information on the purposes of the processing and on the Personal Data concretely relevant to each purpose, the User can refer to the relevant sections of this document.

Details on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

  • • registration and authentication;
  • • opening of the controlled delivery bins;

The Data is stored in the Cloud within the European Union  

User rights

The interested party, in accordance with Articles 15-22 EU Reg. 2016/679, has the right to obtain from the Data Controller the following:

  • • ask for confirmation of the existence or otherwise of their Personal Data, access to Personal Data and the correction or cancellation of the same or the limitation of the processing of Personal Data concerning him or the right to oppose their processing, in addition to right to data portability;
  • • obtain information about the purposes of the processing, the categories of Personal Data processed, the recipients or categories of recipients to whom the Personal Data have been or will be communicated and, when possible, the retention period;
  • • oppose an automated decision-making process relating to their Data, including profiling;
  • • oppose the processing of their Data: the user can oppose the processing of their Data when it occurs on a legal basis other than consent. Further details on the right to object are indicated in the section below.
  • • access their Data: the user has the right to obtain information on the Data processed by the Data Controller, on certain aspects of the processing and to receive a copy of the Data processed.
  • • verify and request rectification: the User can verify the correctness of their Data and request its updating or correction.
  • • obtain the limitation of processing: when certain conditions are met, the User can request the limitation of the processing of their Data. In this case, the Data Controller will not process the Data for any other purpose than their conservation.
  • • obtain the cancellation or removal of their Personal Data: when certain conditions are met, the User can request the cancellation of their Data by the Data Controller.
  • • receive their Data or have them transferred to another Data Controller: the user has the right to receive their Data in a structured format, commonly used and readable by an automatic device and, where technically feasible, to obtain the transfer without obstacles to another owner . This provision is applicable when the Data is processed with automated tools and the processing is based on the User's consent, on a contract to which the User is a party or on contractual measures connected to it.
  • • propose a complaint: the User can lodge a complaint with the competent Personal Data protection supervisory authority or take legal action.
  • • withdraw the consent given at any time without prejudice to the lawfulness of the processing based on the consent previously given; the consent may be revoked by sending a communication to the email address: ........................... ... .
  • Details on the right to object

    When Personal Data are processed in the public interest, in the exercise of public authority vested in the Data Controller or to pursue a legitimate interest of the Data Controller, Users have the right to object to the processing for reasons related to their particular situation. Users are reminded that, if their Data are processed for direct marketing purposes, they can oppose the processing without providing any reasons. To find out if the Data Controller processes data for direct marketing purposes, Users can refer to the respective sections of this document.  

    How to exercise your rights

    To exercise the User's rights, Users can direct a request to the contact details of the Data Controller indicated in this document. Requests are filed free of charge and processed by the Data Controller as soon as possible, in any case within one month.  

    Further information on the treatment

    Defense in court

    The User's Personal Data may be used by the Data Controller in court or in the preparatory stages for its eventual establishment for the defense against abuse in the use of this Application or related Services by the User. The User declares to be aware that the Data Controller may be obliged to disclose the Data by order of the public authorities.  

    Specific information

    At the request of the User, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

    System log and maintenance

    For needs related to operation and maintenance, this Application and any third party services used by it may collect system logs, which are files that record the interactions and which may also contain Personal Data, such as the User IP address.  

    Information not contained in this policy

    Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.  

    Response to "Do Not Track" requests

    This Application does not support "Do Not Track" requests. To find out if any third-party services used support them, the User is invited to consult the respective privacy policies.

    Changes to this privacy policy

    The Data Controller reserves the right to make changes to this privacy policy at any time by informing Users on this page and, if possible, on this Application as well as, if technically and legally feasible, by sending a notification to Users through one of the extremes contact number held by the Data Controller. Please therefore consult this page regularly, referring to the date of the last modification indicated at the bottom. If the changes concern treatments whose legal basis is consent, the Data Controller will collect the User's consent again, if necessary.


Last modification: July 24, 2022